Last updated May 10, 2026
Refund policy
This policy explains how refunds are handled for BillableKit digital products and future paid plans.
Stripe checkout
BillableKit checkout is processed by Stripe. BillableKit does not store full card numbers. Stripe sends the receipt to the email used during payment.
Digital template purchases
If you buy the one-time Billing Kit and cannot access the files or receive the wrong product, request help at support@billablekit.com within 14 days for a replacement or refund. Duplicate or accidental charges will be reviewed and refunded when confirmed.
Successful delivery
Because digital templates can be used immediately after delivery, refunds after successful access are reviewed case by case. BillableKit should handle these requests fairly, especially when the product description did not match what was delivered.
Future subscriptions
If workspace subscriptions are added later, users should be able to cancel future renewal. Partial refunds for already-started billing periods should be stated clearly before subscriptions launch.
Stripe processing
Approved refunds will be returned through the original Stripe payment method when possible. Card networks and banks may take additional time to show the refund. Refund questions can be sent to support@billablekit.com.